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Terms of Sales


PREAMBLE

This website is the property of the company Odénium Soins Naturels et Biologiques in its entirety, as well as all the rights relating thereto. Any reproduction, in whole or in part, is systematically subject to the authorization of Odénium Natural and Organic Care. In the event that logos, visuals or any other element of this website are used, Odénium Natural and Organic Care reserves the right to do whatever is necessary to ensure that its rights are respected.

OVERVIEW

This site is operated by Odénium Natural and Organic Care. Throughout the site, the terms "we", "our" and "our" refer to Odénium Natural and Organic Care. Odenium Natural and Organic Care offers this website, including all information, tools and services available from this site, the user, conditioned upon your acceptance of all terms, conditions, policies and notices mentioned here.

By visiting our site and / or purchasing a product from our site, you agree to be bound by the following terms and conditions ("Terms of Service", "Terms", "Return policy"). These conditions apply to all users of the site.

Any order for a product appearing in the online store on the odenium.com site requires consultation and prior acceptance of these General Conditions of Sale. The click to validate the order implies full acceptance of these general conditions of sale. This click is a "digital signature"

Please read these terms of use carefully before using our website. By accessing or using any part of the site, you agree to be bound by these terms of use. If you do not agree to all of the terms of this agreement, you may not access the site or use any service.

Any new features that are added to the current store must also be subject to the Terms of Service. You can view the most recent version at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and / or changes to our site. It is your responsibility to regularly check this page for changes. Your continued use of or access to the website after the posting of any changes constitutes acceptance of those changes.

If one or more stipulations of the Conditions of Sale are declared null or inapplicable in application of a law, a regulation or following a final decision of a competent court, the other stipulations will retain all their force and scope. .

Our store is hosted on Shopify Inc. Shopify provides the online e-commerce platform that allows us to sell our products to you.

SECTION 1 - ONLINE STORE CONDITIONS

By accepting these Terms of Service, you represent that you are at least the age of majority in your state or province of residence or that you are the age of majority in your state or province of residence and that you have have given your consent to allow any of your minor dependents to use this site.

You may not use our products for illegal or unauthorized purposes.

You must not transmit worms or viruses or code of a destructive nature.

A violation or violation of any of the terms will result in the immediate termination of your customer account.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your information may be transferred unencrypted and involve (a) transmissions over different networks; And (b) modifications to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted when transferred over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, use of the Service or access to the Service or any contact on the website through which the service is provided without l express written permission from us.

The headings used in this agreement are included only for convenience and do not limit or interfere with these terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if the information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied on or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on any products on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not up to date and is provided only for your reference. We reserve the right to change the content of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - PRICES

Changes to our prices : The prices of our products are subject to change without notice. We will not be liable to you or to any third party for any modification, price change.

Selling price of our products : They are indicated in Canadian dollars, and are those in effect at the time of registration of the purchase order by the Buyer. 

They do not include shipping costs, invoiced in addition to the price of products purchased according to the amount of the order. The shipping costs will be indicated before the order is registered by the Buyer.

The prices do not include the provincial and federal taxes applicable on the day of the order and any change in the applicable rate will be automatically reflected in the price of the products sold by the Seller within the Site. Any bank charges (such as exchange commissions) remain the responsibility of the Buyer (including in the case of a refund).

Prices can be changed at any time. However, the Seller undertakes to apply the current prices indicated on the website at the time of the order.

Orders are payable by credit card on the Odénium Natural and Organic Care online sales site when finalizing the order.

Resale of our products by a third party : The resale of our products is not authorized without the written and contractual agreement of Odénium Natural and Organic Care. Likewise, repackaging under another name or brand is not authorized.

SECTION 4a - REDUCTION CODES

Only discount codes from Odénium Natural and Organic Care are valid on our online store. The discount codes offered cannot be combined on the same invoice.

SECTION 5 - PRODUCTS

Some products may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only in accordance with our return policy.

We have done everything possible to display as accurately as possible the colors and images of our products that appear in the store. We can not guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We can exercise this right on a case-by-case basis. We reserve the right to limit the quantities of products or services that we offer. All product descriptions or product prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue the sale of any product at any time. Any offer for any product made on this site is void where prohibited.

We do not guarantee that the quality of any product purchased will meet your expectations. 

All materials and information presented by Odénium Natural and Biological Care are intended to be used for personal educational or informational purposes only.

The statements and products are not intended to diagnose, treat, cure or prevent any disease or condition. All of our products must be used in strict accordance with the instructions, precautions and guidelines. You should, and it is your personal responsibility, to always check the ingredients of the products sold by Odénium Natural and Organic Care in order to avoid a possible allergic reaction. Using the Odénium Natural and Biological Care online sales site and its recommendations do not constitute a substitute for the professional advice of a doctor. Odénium Natural and Organic Care acts only as an online store for beauty products. Please consult your doctor regarding the use of any products or information provided by Odénium Natural and Organic Care before using or relying on them. Your doctor will need to answer all of your medical questions, concerns and decisions about the potential treatment for any medical condition. We do not give and do not intend to give answers to medical questions and Odénium Natural and Biological Care does not replace a health professional. We do not represent ourselves as doctors or pharmacists and it is not discussed. IF YOU ENCOUNTER A NEGATIVE REACTION (ALLERGIES ETC.) DUE TO THE USE OF PRODUCTS PURCHASED ON THE OD SITEENIUM NATURAL AND BIOLOGICAL CARE, CALL A PHYSICIAN OR EMERGENCY IMMEDIATELY.

We can not be held responsible for damage caused by misuse of one of our Products or by non-compliance with the precautions for use and health and safety conditions when using one of our Products or not. delivery of these precautions by a dealer.

SECTION 6 - ORDER

Any order implies adherence to the Conditions of Sale, without prejudice to specific contractual conditions concluded between the Parties.

The Purchaser has the possibility to check the details of his draft order and to correct any errors. From the moment the Buyer confirms his order validating the payment of the latter, he is considered to have knowingly accepted the General Conditions of Sale, the prices, volumes and quantities of the products offered for sale and ordered by the Buyer. Once the order has been confirmed.

The Seller agrees to honor orders within the limits of available stocks. In the event that the products prove to be temporarily or permanently unavailable, the Seller will inform the Buyer of this situation as soon as possible. The Buyer will then be able to modify or cancel his order. In the event of a cancellation due to temporary or definitive unavailability of products, the Seller undertakes to reimburse the Buyer as soon as possible.

The order validated by the Buyer will be confirmed by the Seller. The sale will only be considered final after the availability of this order confirmation to the Buyer by the Seller and receipt by the latter of the full price.

The Seller recommends that the Buyer keep the information contained in the order confirmation sent by the Seller in a paper or computer document.

SECTION 7 - EXPEDITION AND DELIVERY

Deliveries can be shipped from multiple locations. While we make every effort to deliver all orders as quickly as possible, delays may occur. Any delivery date provided by Odénium Natural and Biological Care is an estimate. Odénium Natural and Biological Care reserves the right to use any shipping method that we consider reasonable. Shipping and handling charges apply to all orders. The cost of shipping and handling has a non-negotiable flat rate that covers postage as well as handling and packaging costs. We decline any responsibility for the extension of delivery times due to the carrier, in particular in the event of loss of products, bad weather or strike.

The following delivery charges apply :

- Canada: $ 10 CAD for any order less than $ 59 CAD excl.

Please note that if you choose an expedited shipping method (if and when we offer that option), your order must still go through the fulfillment process. Expedited Service begins the moment your package is shipped. If your order comes back to us with incorrect shipping information, you may be subject to re-shipping charges. 

Any anomaly concerning the delivery (damage, open package, damaged package, broken products, etc.) must be indicated on the delivery slip in the form of "handwritten reserves", accompanied by the Customer's signature. The Customer must report the anomaly within 48 hours of delivery to: serviceclient@odenium.com, so that a complaint can be made to Post Canada.

Odénium Natural and Organic Care will return the replacement product (s) to the Customer at their expense.

SECTION 8 - CUSTOMS DUTIES

All customs charges, taxes and applicable duties are the sole responsibility of the customer. Customs authorities may request that we indicate the value of your order directly on your package - the value is the retail price. Odénium Natural and Organic Care cannot mark your package as a "Gift" in order to avoid customs charges. Please note that on rare occasions customs officials may delay delivery of certain packages at their sole discretion. For more information on customs duties and taxes, please contact your local customs office. Odénium Natural and Organic Care is not responsible for any delays or loss of packages during shipment.

SECTION 9 - ACCURACY OF COMPETENCY AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel the quantities purchased per person, per household or per order. These restrictions may include orders made through the same customer account, same credit card, and / or orders that use the same billing and / or shipping address. In the event that we modify or cancel an order, we may attempt to notify you by contacting the email address and / or billing address / phone number provided at the time of the order. We reserve the right to limit or prohibit orders which, in our sole opinion, appear to be placed by resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made from us. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more details, please see our return policy. 

SECTION 10 - FEEDBACK, FEEDBACK AND OTHER MEANS OF USE

If, at our request, you send certain responses to our requests or, without request, we send ideas, suggestions, proposals, plans or other creative material, online, by e-mail, by post (collectively, the "comments" ), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments you send to us. We are not obligated (1) to keep comments confidential; (2) pay compensation for any comments; Or (3) to respond to any comments.

We may, but have no obligation to monitor, edit, or remove any content that we determine in our sole discretion is illegal, offensive, threatening, defamatory, defamatory, pornographic, obscene or otherwise objectionable or infringes the intellectual property of 'part or these Terms of Use.

You agree that your comments do not violate any third party rights, including copyright, trademark, privacy, personality, or any other personal or exclusive right. You also agree that your comments do not contain libelous or otherwise unlawful, abusive or obscene material, or contain computer viruses or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or mislead us or third parties as to the origin of any comments. You are solely responsible for the comments you make and their accuracy. We take no responsibility and assume no responsibility for any comments posted by you or any third party.

SECTION 11 - PERSONAL INFORMATION

Your request for personal information in the store is governed by our Privacy Policy. To view our privacy policy.

SECTION 12 - ERRORS, INCIDENCES AND OMISSIONS

Sometimes there may be information on our site that contains typographical errors, inaccuracies or omissions which may relate to product descriptions, prices, promotions, offers, product shipping charges, lead times. transport and availability. We reserve the right to correct any errors, inaccuracies or omissions, to change or update information or to cancel orders if any information is inaccurate at any time without notice (including after submitting your order) .

We assume no obligation to update, modify or clarify information, including, without limitation, pricing information, except as provided by law. No specified update or update date applied in the Service or on any related website should be taken to indicate that all information has been changed or updated.

SECTION 13 - PROHIBITED USES

In addition to the other prohibitions set out in the Terms of Service, you are prohibited from using the site or its content: (A) for any illegal purpose; (B) ask other persons to perform or participate in illegal acts; (C) violate any local, federal, provincial or state regulations, rules, laws or ordinances; (D) infringe or violate our intellectual property rights or the intellectual property rights of others; (E) harass, abuse, insult, harm, defame, slander, denigrate, intimidate or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin or incapacity; (F) submit false or misleading information; (G) upload or transmit viruses or any other type of malicious code that will or could be used in any way that will affect the functionality or operation of the website; (H) collect or track the personal information of others; (I) spam, phish (J) for any obscene or immoral purpose; Or (K) interfere with or bypass the security functions of the related website.

SECTION 14 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that use of our service will be uninterrupted, timely, secure or error-free.

We do not guarantee that the results obtained from the use of the site will be accurate or reliable.

You agree that from time to time we may discontinue the service for indefinite periods or cancel the service at any time without notice.

You expressly agree that your use or inability to use the site is at your own risk. All products supplied to you through the site are (unless we have expressly stated so) provided "as is" and "available" for your use, without any representations, warranties or conditions of any kind. , express or implied, including all implied warranties or conditions of merchantability, merchantability, fitness for a particular purpose, durability, title and non-infringement.

Odénium Natural and Organic Care, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors shall not be liable in any way for any injury, loss, claim or damage direct, indirect, incidental, punitive, special or consequential damages of any kind, including, without limitation, loss of profits, loss of income, loss of savings, loss of data, replacement costs or any similar damage whether contractual, tort (including negligence), strict liability or otherwise arising out of your use of any of our products purchased using the site, or for any other claim related in any way to your use of the products, including, but not limited to errors or omissions in any content or any Loss or damage of any kind resulting from use of the service or any content (or product) displayed é, transmitted or made available via the service, even if it is advisable to their possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions our liability will be limited to the maximum extent permitted by law.

SECTION 15 - INDEMNIFICATION

You agree to indemnify Odénium Natural and Organic Care and our officers, interns and employees, from any claims or demands, including reasonable attorneys' fees, made by any third party arising out of your breach of these Terms of Service or the documents they incorporate by reference, or of your violation of any law or the rights of a third party.

SECTION 16 - SUSTAINABILITY

In the event that any provision of these Terms of Use is found to be illegal, void or unenforceable, that provision will nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion will be deemed to be severed from these Terms of Service. , this determination does not affect the validity and enforceability of any other remaining provision.

SECTION 17 - TERMINATION

The obligations and responsibilities of the parties incurred prior to the termination date will survive termination of this Agreement for all purposes.

These Terms of Service are effective unless they are terminated by you or us. You can terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you stop using our site.

If, in our sole judgment, you fail, or suspect that you have failed, to comply with any term or provision of these Terms of Service, we may also terminate this agreement at any time without notice and you will remain responsible for all amounts due And including the date of termination; And / or may therefore deny you access to our Services (or part of it).

SECTION 18 - ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service does not constitute a waiver of such right or provision.

These Terms of Service and the policies or operating rules posted on this site constitute your agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, by orally or in writing, between you and us (including, but not limited to, prior versions of the Terms of Service).

Any ambiguity in the interpretation of these terms of service should not be interpreted against the drafting party.

SECTION 19 - APPLICABLE LAW

These Terms of Use and the separate agreements by which we provide our products to you will be governed by and interpreted in accordance with the laws of Quebec.

SECTION 20 - CHANGES TO THE TERMS OF SERVICE

You can review the most recent version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our site. It is your responsibility to regularly check our website for changes. Your continued use of our website following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 21 - CONTACT INFORMATION

Questions regarding the terms of use should be sent to us at: serviceclient@odenium.com

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